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BN44-00473B *alim 1
BN44-00473B *alim 1
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FAQ
Domande Frequenti
(Frequently Asked Questions - FAQ)
 

 

1.REGISTRATION MODE

It's the first time I order, what should I do?
After clicking on a product, enter the product data sheet. Here you will find the button "add to cart": by clicking on the button, the product is placed in your shopping cart. When you are finished browsing the various categories of the catalogue online, you can go to your shopping cart, change the number of products in order, remove or add more and proceed with sending the order.

Why should I register?
By registering you will have several advantages.
Permanent Cart. Products that add to cart during a visit will continue on subsequent visits until you decide to delete them.
Order History. You can see all the purchases you made, print a summary of your order and check its status.
Address Book. You can add addresses that you can use to ship your purchases directly to a person you give a gift, or to an address other than your own.
Also if you are registered, when you come back to purchase you will not have to re-enter all your data every time.

Can I purchase without being registered?
Yes, registration is not required. You can place orders without registering, by placing each time all shipping information and payment, or even by fax.


 

 

2.DELIVERY

How much is the transport?
Delivery charges vary depending on the shipping method chosen by the customer and include all ancillary costs (packaging, shipping, etc.). The amount is placed well in evidence in the final summary of the order.

How long does it take for delivery?
The order will be processed within two business days from the day on which the order will be perfected.
The order is considered "perfected" when:
-the customer placed an order and the payment is collected.
 
How do I make the defective goods?
Just read the terms and conditions of sale or contact by sending an e-mail to the following address:.

 

 

3.PAYMENTS

What are the forms of payment available?

Please see to the payment information page

 

 

4.ORDERS AND MESSAGES

How to place an order?
Choose the products you want to buy and click on the button "add to cart". The products will be placed in the cart. To complete your order click on buy and run the steps confirming from time to time, to the choice of method of payment. At the end of the procedure the system will send you an email summary of your order.

You can delete an order?
Just contact us via e-mail at

How can I get a written receipt of my order?
Once you have submitted your order, you will see a confirmation page. This page will serve as a receipt and you'll want to print it directly from your computer.
You will still receive, immediately after the purchase, a confirmation e-mail containing your order number with your purchase.

 

 

7.VARIOUS

What is the shopping cart?
The cart is the virtual space in which included products during the visit to the site. The cart will show you the products that you have purchased. including the subtotal costs, so that at any time you may have a clear idea of the expenses that you are doing. You can at any time add, edit or remove products from your basket.

How can I see what's in my shopping cart?
With our system you will always clearly visible that you wish to purchase in the shopping cart box on the right. When clicking on the shopping cart will appear immediately a detailed list of all the products that you have purchased up to that point.

How can I change the contents of my shopping cart?
The shopping cart provides some buttons to change the number of pieces for each product entered, to delete products no longer want or to drain completely.

How do I quickly find a product?
In-site search engine. To activate it you can type the name of the product you are looking for in the Box at the top left on every page of the site.

 

 

 

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